Privacy and cookie policy

Who we are

This privacy and cookie policy explains how Mventech collects, uses, shares and protects personal information when you visit this website, contact us or apply for a job with us, and how this site uses cookies.

“Mventech”, “we” and “us” mean:

Mventech (Pty) Ltd, a private company registered in South Africa (registration details available on request), of 22 Karee Street, Southdowns Office Park, Block C, First Floor, Irene, Centurion, 0062, South Africa; and
our Australian company, registered in Australia, with offices in Brisbane and Perth (its registered name and ACN are available on request).

Each company is responsible for the personal information it handles:

in South Africa, Mventech (Pty) Ltd is the responsible party under the Protection of Personal Information Act, 2013 (POPIA);
in Australia, our Australian company handles personal information in line with the Australian Privacy Principles (APPs) in the Privacy Act 1988;
if you are in the European Economic Area (EEA) or the United Kingdom, the company you deal with is the controller of your personal information under the General Data Protection Regulation (GDPR) or the UK GDPR.

You can reach our Information Officer under POPIA, and our privacy contact in Australia, at info@mventech.com.

What this policy covers

This policy covers this website, the messages you send us through it or by email, and job applications. It does not cover other websites we link to, or our software products, such as MEO, which are covered by the agreements under which we provide them.

What we collect, and how

We collect personal information from you directly. If you point us to information you have published, such as a professional profile, we also read what you have published there.

When you contact us

When you email us or use a form on this site, we collect your contact details, such as your name, email address, phone number, company and role, and what you choose to tell us. Each form shows which details it needs; anything else is up to you. Some forms also ask whether we may contact you about our products and services, and record your answer.

Messages from our forms reach our team by email. We keep a record of the messages the site sends, so we can check that they reach us.

When you apply for a job

We collect your name, contact details, CV and anything else you choose to send, such as your qualifications and work history, either directly or through the recruitment platform we use for our open positions. Please do not send identity numbers, health information or other special personal information unless we ask for it.

When you visit the site

Like most websites, the site and the services that deliver it record technical details of each request, such as your IP address, the page you asked for, the time, your browser type and the page that sent you. We use them to run, secure and fix the site, not to build a profile of you.

We may use the country your IP address points to, to show you the content and contact details for your region. If you choose a region yourself, a preference cookie remembers your choice.

To keep automated spam out of our forms, we use checks that tell people from programs. These can include a check by one of our technology partners, based on technical details of your visit.

With your consent, we may measure how visitors use the site, such as the pages they view, how they arrived, their device and browser and their approximate location, and show embedded content such as maps. The Cookies section below explains your choice.

When people sign in to manage the site

The people who manage this site sign in with accounts we issue or approve. The site records their name, email address and when they signed in.

Your choices

Giving us personal information is voluntary, and no law requires you to give it to us through this site. Without your contact details we cannot answer you, and without a CV we cannot consider an application. If you join us, the law requires us to collect more, such as tax details, and we will tell you about that then.

You can read this site without telling us who you are. You can also email us without giving your name, but we need your email address to reply.

How we use it, and why we may

We use personal information only for the purposes we collected it for, or for purposes compatible with them:

to answer your enquiry and, if you ask, to provide our services: this is needed to take steps towards or perform a contract with you, or is in our legitimate interest in answering business contacts;
to consider your job application: this is needed to take steps towards the employment you asked about;
to run, secure and improve the site, and to keep spam out of our forms: this is in our legitimate interest and protects you and us;
to measure how visitors use the site and to show embedded content such as maps: these rest on your consent, which you can withdraw at any time;
to show you the content for your region: this is in our legitimate interest in showing you the site that fits where you are;
to remember the region you chose, because you asked for it;
to meet our legal duties, for example under tax, employment and records laws, and to establish or defend legal claims.

These are lawful grounds under section 11 of POPIA, and under the Australian Privacy Principles we collect only what is reasonably necessary for these functions. We do not sell personal information. The checks that keep spam out of our forms are the only automated decisions this site makes; if a form refuses your message, email us at info@mventech.com instead and a person will deal with it.

Direct marketing

This site does not sign you up for marketing, and sending us a message does not, on its own, add you to a mailing list. We send marketing by email or other electronic means only with your consent, or where the law allows it without consent, for example to existing clients about similar services of ours, in South Africa only if you had the chance to refuse when we collected your details.

Every marketing message says that it comes from Mventech, how to contact us, and how to unsubscribe free of charge. If you unsubscribe or object, we stop within the time the law sets. This follows section 69 of POPIA in South Africa, the Spam Act 2003 and Australian Privacy Principle 7 in Australia, and, in the EEA and the UK, the GDPR and the e-privacy rules (in the UK, the Privacy and Electronic Communications Regulations).

Who we share it with

We share personal information only with:

our technology partners, who host, deliver, secure and maintain this site, our email and the recruitment platform for our open positions. Some of them can see the personal information the site holds while they do this work;
our marketing partners, who help us run and improve the site and, with your consent, measure how it is used and provide embedded content such as maps;
our other Mventech company, in South Africa or Australia, when your enquiry or application concerns that country;
professional advisers, such as auditors and lawyers, who must keep it confidential;
authorities, when the law requires us to.

Our partners may use the information only to provide their services to us, under written agreements that require them to protect it. Where a partner provides embedded content or measurement directly to your browser, it may also use what it collects under its own privacy policy.

Sending information to other countries

Our two companies work together, so information you give one may be shared with the other: from South Africa to Australia, or from Australia to South Africa. Our technology and marketing partners may store or process information in other countries where they operate, so what you send through this site may be processed outside the country you are in.

So the countries where your information is likely to be disclosed or processed are South Africa, Australia, the United States, and other countries where our partners operate.

We transfer personal information out of South Africa only where section 72 of POPIA allows it, for example where the recipient is bound by a law or a binding agreement that gives protection comparable to POPIA, where you consent, or where the transfer is needed to answer your request or perform a contract with you. For personal information we collect in Australia, we take reasonable steps under Australian Privacy Principle 8 to make sure recipients outside Australia handle it in line with the Australian Privacy Principles.

How long we keep it

We keep personal information only as long as we need it for the purpose we collected it for, or as long as the law requires, and then delete it or remove what identifies you:

Enquiries: as long as we need them to deal with your enquiry and any work that follows from it, and then with our business records for as long as the law requires.
Job applications: while we consider your application, and afterwards only as long as we need it for that recruitment, unless you agree that we may keep it for future roles. If you join us, your application becomes part of your employee record.
Technical logs, security records and backups: for a limited period, after which they are deleted automatically.
Measurements of how the site is used, collected with your consent: only as long as we need them to understand how the site is used. Reports of totals, which identify no one, can stay longer.
Cookies: until they expire or you delete them, as described under Cookies below.

How we protect it

We use reasonable technical and organisational measures to protect personal information against loss, misuse and unauthorised access, such as encrypted connections, access controls and monitoring. Only the people who need personal information can reach it. No system is completely secure, but we take reasonable steps to protect what we hold.

If a security compromise affects your personal information, we will tell you and the regulator as the law requires: section 22 of POPIA in South Africa, the Notifiable Data Breaches scheme in Australia, and the GDPR in the EEA and the UK.

Your rights

Wherever you are, you can ask us:

whether we hold personal information about you, for a copy of it, and who has had access to it;
to correct information that is wrong, out of date, incomplete or misleading;
to delete information we no longer have a reason to keep;
to stop using your information for a purpose you object to, including direct marketing, at any time;
to withdraw a consent you gave, which does not affect what we did before you withdrew it;
how we have handled your information.

To make a request, email info@mventech.com. We may first need to confirm who you are. We respond within 30 days. If the law allows us more time for a complex request, we tell you within those 30 days why we need it and when you will hear from us. If we cannot do what you ask, we tell you why in writing, unless the law prevents us, and how you can complain.

Making a request is free. Where the law allows a reasonable fee for giving access to records, for example under the Promotion of Access to Information Act, 2000 (PAIA) in South Africa, we tell you the amount before we do the work. In South Africa, access to records also follows PAIA.

Visitors in the EEA and the UK

If the GDPR or the UK GDPR applies to how we handle your information, these are our lawful bases:

consent, to measure how visitors use the site and to show embedded content such as maps;
contract, to take steps you ask for before a contract, such as answering a request for our services or considering a job application, and to perform it;
legal obligation, to meet our duties under the law;
legitimate interests, to answer business contacts, to run and secure the site, to show you the content for your region, to keep spam out of our forms, and to establish or defend legal claims. You can ask us how we weighed these interests against yours.

You also have the right to ask us to restrict how we use your information, to receive information you gave us in a common machine-readable format, and to object to our use of it based on legitimate interests.

Where the GDPR treats sending your information to South Africa, Australia or another country outside the EEA or the UK as a transfer, we rely on a safeguard it recognises, such as the standard contractual clauses in our partners’ terms, or on an exception it allows, such as a transfer needed to answer your request or to perform a contract with you.

Complaints

If you are unhappy with how we handled your personal information, please tell us first at info@mventech.com so we can put it right. Tell us what happened and what you would like us to do. We will look into it, may ask you for more information, and give you our answer within 30 days.

You can also complain to a regulator:

in South Africa, the Information Regulator: inforegulator.org.za, where you will find its complaint forms and current contact details;
in Australia, the Office of the Australian Information Commissioner (OAIC): oaic.gov.au, where you will find how to complain and its current contact details. The OAIC usually asks you to give us 30 days to respond first;
in the EEA, the data protection authority in the country where you live or work, or where you think the problem happened;
in the UK, the Information Commissioner’s Office (ICO): ico.org.uk.

Cookies

Cookies are small text files a website stores in your browser. This site uses as few as it can, in four kinds:

Strictly necessary cookies let the site work, for example to remember your cookie choice and to keep the people who manage the site signed in. They are set without asking.
Preference cookies remember a choice you make, such as your region. They are set only when you make that choice.
Statistics cookies help us understand how visitors use the site. They are set only if you accept them.
Marketing cookies are set by partners whose embedded content, such as maps, appears on the site, and they may use them for their own purposes, including advertising. They are set only if you accept them.

Your choice, and how to change it

On your first visit, a banner asks whether you accept statistics and marketing cookies. The site works the same either way, except that embedded content such as a map shows a button to load it instead. If you load embedded content with that button, we treat it as accepting marketing cookies for the site.

You can change or withdraw your choice at any time in the consent settings, which you can open from every page. Withdrawing stops these cookies from then on; to remove ones already set, delete them in your browser as described below.

We use no advertising cookies of our own. If we add a new kind of cookie, we will update this policy first and ask for your choice again where the law requires it.

Controlling cookies in your browser

Most browsers let you see, block and delete cookies, including cookies set by other sites. Look under Settings, then Privacy, in your browser, or in its help pages. If you block all cookies, the site still works, but it cannot remember your choices.

Children

This site is for businesses. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy. The date below shows when it last changed, and we will point out important changes on this page. If we change the cookies we ask you about, the banner asks for your choice again.

Contact us

Email info@mventech.com, or write to Mventech (Pty) Ltd, 22 Karee Street, Southdowns Office Park, Block C, First Floor, Irene, Centurion, 0062, South Africa.

Last updated: 3 November 2026.